Being able to identify your guests has never been more important thanks to Hotel and Lodging WiFi
Guests have come to expect personalized marketing communications through Hotel and Lodging WiFi
Capturing guest data, and using this data to deliver personalized marketing communications is proven to increase customer spend and encourage loyalty. This is particularly relevant in the hospitality industry where competition is high. This is where Hotel and Lodging WiFi comes into play.
Build your business plan around your guests
To deliver true personalization, you need to know exactly who your guests are – what’s their name, age, date of birth, like and dislikes, how do they interact with your brand, what are their buying requirements?
50% increase in guests connecting to the hotel WiFi due to an enhanced login experience
What are the benefits of WiFi analytics in Hotel and Lodging WiFi?
Capture guest data through Hotel and Lodging WiFi
Capture data in real-time when guests connect to your hotel WiFi via our captive login portal. This data can include, name, contact, date of birth, hometown and much more. Segment the data and build detailed customer profiles.
Encourage retention through Hotel and Lodging WiFi
Use the data captured to send personalized marketing communications to your guests. Offer discounts on hotel rooms, drinks at the hotel bar or make guests aware of upcoming promotions and events.
Track guest footfall through Hotel and Motel WiFi
Track guest footfall, dwell, entry and exit points and more with location analytics to help you understand your busiest periods and better manage staffing requirements.
Increase reviews through Hotel and Motel WiFi
We know how important reviews are in the hospitality industry. Send automated review requests to your guests following their visit with our TripAdvisor WiFi connector.
Premium Hotel and Motel WiFi for guest use
Not only can you use your WiFi to capture customer data. You can also build customized splash pages tailored to your brand enabling you to manage your guests brand experience as soon as they connect to the WiFi. With social WiFi enabled, you can also allow guests to login quickly using their social media credentials.